LEGAL REFERENCE

Your Privacy Comes First at amerta88

We built amerta88 for Indonesia players who want real transparency about how your account, payment details and personal data move through our platform. This policy lays out exactly...

Data ProtectionTransparent PracticesQRIS & E-Wallet SafeAccount Security
amerta88 Your Privacy Comes First at amerta88

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions & Data Requests

Team online

Live Chat Support

Open our live chat from your account dashboard to ask privacy questions or request your data. Our team responds within hours and can walk you through access or deletion requests.

Email Data Requests

Send formal data subject access requests to our privacy team at the address in your account settings. We'll verify your identity and provide your complete data record within 14 days.

Account Privacy Settings

Visit Privacy & Security in your account to control cookie consent, marketing preferences, two-factor authentication setup, and linked payment method visibility across your sessions.

WHY THIS PLATFORM

How We Keep Your Data Secure

Encryption Standard

All account logins, payment submissions and personal data travel over TLS 1.3 encryption. Your stored information is encrypted with AES-256...

Regular Security Audits

We conduct annual third-party penetration tests and monthly internal security reviews to find and patch vulnerabilities before they affect your...

Payment Card Compliance

amerta88 meets PCI DSS Level 1 standards for card data handling. Your QRIS, DANA, OVO and GoPay details are tokenised...

Access Control Limits

Only amerta88 staff with a verified business need can access your personal data. All data access is logged and reviewed...

Incident Response Plan

If we detect a data breach affecting your account, we notify you within 48 hours with details of what was...

Legal & Jurisdiction Compliance

We comply with data protection laws in supported Indonesian regions and follow the same privacy principles across all our international...

SIDE BY SIDE

Privacy Consistency Across Our Brand

01

Home Page Privacy Notice

Our homepage footer links this full policy and a short-form privacy summary so you know your rights before you open an account.

02

Terms of Service Alignment

This privacy policy works alongside our Terms of Service. Both documents cover data use, but this policy focuses solely on how we collect, store and protect your personal information.

03

Cookie & Tracking Policy

We maintain a separate cookie policy that details every tracking tool on amerta88, including analytics cookies, session trackers and third-party ad pixels you can opt out of.

04

Account Security Guide

Our account security page explains how to set strong passwords, enable two-factor authentication, and recognise phishing attempts — complementing this privacy policy.

05

Payment & Withdrawal Policy

Our payment policy describes how DANA, OVO, GoPay and QRIS transactions are processed and verified. This privacy policy covers how we store your linked payment details securely.

06

Mobile App Privacy

If you use our mobile app, the same privacy principles apply. The app collects location data only with your consent and never shares it with third parties.

07

Policy Update Notices

When we update this privacy policy, we notify you via email and on your account dashboard with 30 days' notice before changes take effect so you can review them.

What Shapes Our Privacy Approach

Indonesia-First Platform Design

We built amerta88 for Indonesian players and support local payment methods like QRIS, DANA, OVO and GoPay natively. Your data handling reflects Indonesian regulatory expectations and best practices.

Zero Third-Party Data Sales

We never sell, trade or rent your personal information to marketing firms, data brokers or affiliate networks. Your privacy is yours alone; we only share data with service providers under strict contracts.

Account Transparency Reports

Request a complete report of everything we hold about you—login history, gameplay timestamps, payment records, device fingerprints and marketing interaction logs—through your privacy settings.

Automated Data Deletion

Close your account and we automatically delete your personal data within 90 days, except where local law requires us to retain transaction records or fraud-prevention logs for compliance.

Child Safety & Age Verification

We verify your age at signup and do not knowingly collect data from anyone under 18. If we detect underage account activity, we suspend it immediately and alert compliance.

Accessibility in Privacy Requests

Our privacy team responds to data requests in Indonesian or English. We provide data exports in plain CSV format if you want to port your information to another service.

Privacy Policy FAQs

We collect your name, email, phone number, date of birth for age verification, and payment details for your chosen method—DANA, OVO, GoPay or QRIS. We also log your IP address and device information to detect fraud and ensure account security across our platform.

We delete most personal data within 90 days of account closure. However, we retain transaction records and payment history for up to 7 years to comply with Indonesian financial regulations and fraud-prevention requirements in supported regions.

Yes. Contact our privacy team via live chat or the email listed in your account settings with a formal data subject access request. We'll verify your identity and send you a complete encrypted CSV file of your data within 14 days.

We share only the minimum required—your account ID, transaction amount and timestamp—with your chosen payment provider to process deposits and withdrawals. We never share your full personal profile with them.

Your QRIS, DANA, OVO and GoPay payment information is tokenised (replaced with a secure code) and encrypted with AES-256 at rest. We never store card numbers or full wallet credentials in plain text and meet PCI DSS compliance standards.

We use session cookies to keep you logged in, analytics cookies to improve performance, and optional marketing cookies. You can disable non-essential cookies in Privacy & Security in your account settings without losing any platform functionality.

We notify you within 48 hours via email and account alert with details of what data was exposed, our containment steps, and actions you should take. We'll also notify relevant Indonesian regulators where required by law.